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Contents

4 Executive Summary

7 Consolidation and the Forces Transforming the Legal Market

11 External Capital and Ownership Structures

13 Delivery, Pricing and Technology

17 Case Study – Using Management Information to Boost Performance

18 Business Development and Service Standards

20 Strategy and Management

22 People and Performance

24 Conclusions

26 About Wilkinson Read & Partners

Page 3 - Beyond ABS

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