Measuring & Managing Performance for Law Firms
Obtaining an accurate and comprehensive overview of performance throughout a law firm is no easy undertaking - there are numerous aspects of the firm to inspect and many varying streams of information to consider. From individual performance to firm-wide cash flow, correctly measuring and managing performance involves a keen eye on both the micro and macro aspects of the firm.
Measuring and Managing Performance for Law Firms offers an overview of the measurement and metrics that firms can employ to effectively manage their workforce and firm-wide performance. With input from a broad range of expert contributors, the book discusses a range a key topics, including metrics the stimulate innovative thinking, effectively managing high-performance teams and dealing with stress in the work place, and implementing "balanced scorecards" and "opportunity scoring assessments" to track firm performance and effectively utilize internal information resources.